Maintenance Support List

Tasks Included / Not Included in Standard Web Maintenance

Included

Backup your site
Check page size and load time
Check for broken links / 404 errors
Clean up spam
Edit a menu link
Enable spam prevention methods to forms
Fix your white screen of death
Improve your site security
Improve your site speed
Install a caching plugin
Install a comment system
Install & configure a simple plugin
Install a favicon
Make content changes to the header, sidebar, or areas of the site not accessible by the page editor
Change text on the site
Fix PHP notices or warnings
Optimize images
Setup redirects
Small template tweaks (case by case)
Solve alignment issues
Swap out a photo
Test contact forms
Tweak your CSS styles
Update a plugin
Update your theme
Upgrade WordPress core (No Major Version Updates)

Not Included

Add custom functionality to a plugin
Add individual products for WooCommerce
Boost page ranks
Build a new site
Building site backlinks
Configure DNS or Domain
Configure or troubleshoot emails
Configure SSL
Configure a new theme
Consulting
Create a Google business listing
Create a custom plugin
Create images
Create page templates in LeadPages
Design work (graphics, logos, etc.)
Develop new pages/landing pages
Develop new contact forms
Fix WooCommerce extension bugs and conflicts
Fix broken WordPress themes not built by Chatter Buzz
Increasing site traffic
Make your site mobile responsive (if not built already)
Multisite support
Paid marketing
Payment gateway configuration
Phone support
Recommend a theme
Redevelop entire page layouts
Remove theme customizations
Resolve WooCommerce conflict with theme
SEO
Set up or troubleshoot emails
Set up a new theme
Site migration between hosts
Sites hosted by WordPress.com
Site training sessions
Transfer a non-WP site to WordPress
Troubleshoot third-party IDX/MLS issues
Troubleshoot email issues
Update a highly customized theme
Update customized WooCommerce
VA tasks (creating, updating and posting content)

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